Welcome to silvogue Website

Shipping Policy

We offer FREE shipping for all orders above Rs. 2000 only within India. Your order will be shipped to you fully insured. We urge all customers to inspect the package for any damage or tamper before receiving or signing for receipt.

For our Indian customers, after your item has been packaged, it will be shipped and delivered.

Packaging

Every jewellery package from us arrives at your doorstep in a durable, tamper-proof packing. Whether it is a jewellery, gold coin or solitaire, your item is delivered to you in an exclusive Ranka Jewellers Pvt. Ltd. box along with the relevant certificates.

 

Shipping Policy

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Domestic Delivery – Charges and Timing

  • Prices are inclusive of GST & Shipping within India.
  • Orders are usually delivered within 5-7 business days.

Where is my order processed from?

  • Orders are processed from our operational centre in Pune, India.
  • Orders will be delivered to the shipping address you submit at checkout.

Who will deliver my order?

  • Within India, we ship through recognized courier companies such as Ecom Express. Our delivery partners will attempt to deliver the package thrice before they return it to us.
  • Please provide a mobile number that you are available at, and your complete shipping address including the pin-code and a landmark nearby. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.

If I have placed two separate orders, can you combine the orders and offer me reduced shipping?

  • Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order.

Shipping terms and conditions

  • Mondays’ and public holidays are not set as business days for standard
    deliveries.
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